Kickstart your multichannel customer engagement journey

Multichannel customer engagement technology empowers your field force with tools to deliver more value and timely support to healthcare professionals in a cost-effective way.

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Kickstart your multichannel engagement journey in the life sciences

Multichannel customer engagement technology empowers your field force with tools to deliver more to customers in a cost-effective way.

Start your multichannel journey here

We will help you prepare the multichannel journey end-to-end from setting strategy, objectives and metrics to preparing the platform with relevant digital content for each of your digital touchpoints. Your multichannel kickstarter package will be comprised of:

E-detailer with dynamic, interactive content

Approved e-mail solution

Content repository
accessible anywhere

Analytics and dashboards to follow progress

E-book: 6 solutions from remote technology

How remote
communications
solves
your challenges

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E-book: 6 solutions from remote technology

How remote communications solves your challenges

Start small. Demonstrate ROI. And scale fast

Get the benefit of Agnitio’s experience. We’ve partnered with pharma and medtech companies on hundreds of multichannel engagement projects – and know how to get you started in the right way. Here are the 5 simple steps:

Week 1-2

Project
planning

Week 3-4

System &
analytics setup

Week 5-8

Content
development

Week 9-11

User training &
testing

Week 12-20

Trial &
monitoring

Week 21-26

Evaluation &
next steps

1. Project planning
Definition of project objectives and KPIs – and alignment with overall business, brand and content strategies.

2. System and analytics setup
Configuration of Rainmaker™, import of digital content and creation of data model and dashboards.

3. Content development
Design and testing of PDFs, e-detailers and approved emails in Rainmaker™ - using content templates to ensure speed-to-market.

4. User training and testing
Definition of roll-out plan and onsite train-the-trainer sessions, together with Agnitio’s experienced trainers.

5. Trial and monitoring
Monthly evaluation of analytics and learnings, user feedback and UX assessment together.

Next steps
Final evaluation – setting the strategic direction and next steps for your multichannel project.

Kickstart your multichannel engagement journey

Empower your
sales team

Improve the customer experience by making content available to sales reps and MSLs in an easy-to-use system.

Enable impactful engagementsIncrease the quality of your customer engagements through digital channels and engaging content.

Increase cost-effectiveness
Reduce the total cost of content through digital asset management and content repurposing capabilities.

Build market insights
Understand how your reps, brand, and content perform in the field by collecting and analyzing data from every customer engagement.

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See what Rainmaker can do for you and your multichannel engagement strategy