Rainmaker feature overview

Explore the technical capabilities of Rainmaker either for e-detailing, Remote engagements, Approved Email or as an integrated Multichannel CLM solution.

Multichannel CLM

See the technical capabilities below or click to explore more on Rainmaker Multichannel.

Rainmaker Multichannel Features

Face-to-face e-detailing

Remote calls (one-to-one)

Remote webinars (up to 25 participants)

Content sharing on-demand (tracked microsite)

Approved email

Segmented email communications

Multiple channels available within the same app
All channels in the mix are available in Engager

Flexible and custom setup of content availability for specific channels

Flexible content navigation in app

Surveys:

Pre-call (Via approved email or microsite)
In call (Build into content)
Post-call (Built into Engager)

Individual calendar view of planned calls

Calendar view synchronised to CRM
Calls can be planned from CRM and/or Engager

Flexible call setup of planned and un-planned meetings

Personal contact overview
All contact information available in Engager

HCP-Patient communication
With Sharedoc^TM

Track channel use

Track call performance

System compatibility:

iOS (two latest versions)
Windows 10

Offline functionality
When content is downloaded

E-detailing

See the technical capabilities below or click to explore more on Rainmaker e-detailing.

Rainmaker E-detailing Features

Face-to-face e-detailing (one-to-one and one-to-many)

Content sharing on-demand (microsite)
All browser compatibility

Dynamic content agenda

Offline functionality
When content is downloaded

Surveys:

Pre-call (Via approved email or microsite)
In call (Build into content)
Post-call (Build into Engager)

Individual calendar view of planned calls

Calendar synchronised to CRM
Calls can be planned from CRM and/or Engager

Flexible call setup of planned and un-planned calls

Allow meetings with new (non-uploaded) contacts

Personal contact overview
All contact information available in Engager

Track call performance

System compatibility:

iOS (Two latest versions)
Windows

Remote engagements

See the technical capabilities below or click to explore more on Rainmaker Remote.

Rainmaker Remote Features

Remote calls (one-to-one)

Remote webinars (up to 25 participants)

Participants join via link
No download needed

Browser compatibility for participant:

Safari (Two latest versions)
Google Chrome (Two latest versions)
Firefox (Two latest versions)

Flexible content shift in Remote calls

Built-in audio
On iOS

Chat

Live tracking on individual participants

Surveys:

Pre-call (In approved email or microsite)
In call (Built into content)
Post-call (Built into Engager)

Supported content formats:

HTML5
PDF
Microsoft Powerpoint
Microsoft Word
Microsoft Excel
Video (Supported as HTML5)
Image

Works on low bandwidth

Content sharing on-demand (microsite)

Individual calendar view of planned calls

Calendar view synchronised with CRM
Calls can be planned from CRM and/or Engager

Flexible call setup of planned and un-planned calls

Personal contact overview
All contact information available on Engager

Track call performance

System compatibility (presenter):

iOS (Two latest versions)
Windows

Approved email

See the technical capabilities below or click to explore more on Rainmaker Email.

Approved Email Features

Sharedoc

See the technical capabilities below or click to explore more on Rainmaker Sharedoc.

Sharedoc Features

Content management

See the technical capabilities below.

Content Management Features

Digital content repository

Supported content formats:

HTML5
PDF
Microsoft Powerpoint
Microsoft Word
Microsoft Excel
Video (Supported as HTML5)
Image

Easy-to-use tools for content upload and editing

Easy-to-use tools for content localization

Built-in PPT-to-HTML5 converter

In-system approval workflow for compliance

HTML-to-PDF converter for full compliance via third-party approval systems

Schedule content broadcasting

Flexible and custom setup of content organization (e.g. geography, team or segment)

Flexible and custom setup of content distribution

Flexible and custom setup of content segmentation & data output

User management

See the technical capabilities below.

User Management Features

Easy management of organization & user roles

Flexible and custom setup of content distribution via user roles

Mobilizer web browser for back-end user roles

Engager app for front-end user roles

Revealer reporting for both front and back-end

Users can access and manage content across multiple tags (e.g. country, team and/or campaign)

Status overview on content and user activity

Track user and team performance

Contact & account management

See the technical capabilities below.

Contact & Account Management Features

Analytics & reporting

See the technical capabilities below.

Analytics & Reporting Features

Integrations & API

See the technical capabilities below.

Integrations & API Features

Professional services

See the technical capabilities below.

Professional Services Features

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