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Closed loop marketing software

Ensure effective healthcare professional engagements and increase customer satisfaction with communications that are powered by high-quality individual data.  Agnitio’s Rainmaker provides a complete and user-friendly closed loop marketing (CLM) software that delivers your content in multiple channels: e-detailing, remote meetings and webinars, personalized websites, and approved email.

Closed loop marketing

Understanding closed loop marketing

Closed loop marketing aims to better understand the customer so communication can become more relevant over time. Digital communications allow for continual feedback from customers; both with regard to how communications were received and what people actually wanted to hear.

closed loop marketing

Enabled by digital technologies

Digital technology made closed loop marketing practical. By providing interactivity – putting the customer in the driver's seat – it was possible to track and understand the value of any communication provided. 

The most common form of closed loop marketing technology is e-detailing. By turning sales representatives’ paper detail aids into digital media, it became possible to get continual customer feedback and adapt communications much faster.

E-detailing remains a vital part of closed loop marketing, though it is now often part of a broader multichannel experience for customers.

Get started with closed loop marketing

Visit our ‘Get Started’ page. Access multiple articles, videos and guides that explain how to put your CLM communication on the right track from day one.


CLM article library

Want to learn more about closed loop marketing? Check out our CLM article library.

Experience Rainmaker

Explore Agnitio’s customer engagement software, designed specifically for the life sciences. Our technology enables personalized interactions via powerful, flexible and data-driven tools.

Rainmaker e-detailing for HCP engagement

Impactful face-to-face engagements with full data capture

Discover Rainmaker e-detailing

Rainmaker multichannel CLM software

Compliant, consistent and engaging communications across channels

Discover Rainmaker multichannel

Rainmaker remote for virtual client engagement

One-to-one remote meetings, webinars and content on demand

Discover Rainmaker remote