Multichannel Excellence Summit 2016
Put patients, physicians and payers at the heart of your multichannel strategy.
This is the slogan for the 6th Annual Multichannel Excellence Summit held by Eyeforpharma in London from the 17th to the 18th of October.
At the summit Agnitio CEO Lars Diemer will share his views on the latest technology trends - and explore how to empower HCPs to meet the needs from empowered patients.
We have a wealth of digital tools, resources and talent, but in order to truly enhance customer experience we must treat our customers as individuals that want to enjoy a seamless, consistent, customer-oriented experience across every interaction they have with us.
Part of the problem is the huge range of sources. In a digital world, the rapid growth of information means that doctors, nurses, HCPs and patients are less reliant on material provided by pharma companies. The key to address this challenge is to provide credible and trustworthy treatment information in an easy and accessible way.
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