Category Archives: Company news

New case study – How to improve customer experience with Rainmaker CLM

New case study – How to improve customer experience with Rainmaker CLM

BIAL – an international pharma company specialized in neurosciences – wanted to create better and more personalized customer experiences. The goal was to grow relationships with healthcare professionals – delivering what individual HCPs want, in the format and channel of their choice.

With Agnitio, BIAL also got a strategic partner to advise on content development, data tracking, channel usage and other issues. Moreover, the ability to integrate Rainmaker with the company’s custom developed CRM system was vital to provide a “one-stop-shop” for reps.

 

BIAL needed not only a provider but also a true partner, committed to the project and willing to carve the way alongside BIAL. Agnitio seemed to be the best fit for the project. And it has proven to be.

 

This case study is worth reviewing if you’re interested in better understanding how a close collaboration with Agnitio can bring results. You'll see how working with digital content and technology enable pharma companies to provide valuable experiences while collecting data and analytics to improve market and customer understanding.

Read the case study on-screen right now or download as a PDF.

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Rainmaker 1.8: User-friendly, compliant customer emails

Rainmaker 1.8: User-friendly, compliant customer emails Engage customers with fully-compliant emails in an even more user-friendly system with our latest Rainmaker upgrade: Rainmaker 1.8. With Rainmaker Approved Email, customer facing teams (e.g. sales, medical or market access) can easily engage their audiences with fully compliant emails. We have upgraded the email flow in our Engager… Continue Reading

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Agnitio at Outsourcing in Clinical Trials Europe 2018

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Meet Agnitio at Medical Devices Europe, Clinical Trials

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Agnitio presenting on virtual engagement at medtech conference

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Medicon Valley Briefing: What’s next in digital customer engagement

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