New case study – How to improve customer experience with Rainmaker CLM
BIAL – an international pharma company specialized in neurosciences – wanted to create better and more personalized customer experiences. The goal was to grow relationships with healthcare professionals – delivering what individual HCPs want, in the format and channel of their choice.
With Agnitio, BIAL also got a strategic partner to advise on content development, data tracking, channel usage and other issues. Moreover, the ability to integrate Rainmaker with the company’s custom developed CRM system was vital to provide a “one-stop-shop” for reps.
This case study is worth reviewing if you’re interested in better understanding how a close collaboration with Agnitio can bring results. You'll see how working with digital content and technology enable pharma companies to provide valuable experiences while collecting data and analytics to improve market and customer understanding.
Read the case study on-screen right now or download as a PDF.
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