Category Archives: Rainmaker

New case study – How to improve customer experience with Rainmaker CLM

New case study – How to improve customer experience with Rainmaker CLM

BIAL – an international pharma company specialized in neurosciences – wanted to create better and more personalized customer experiences. The goal was to grow relationships with healthcare professionals – delivering what individual HCPs want, in the format and channel of their choice.

With Agnitio, BIAL also got a strategic partner to advise on content development, data tracking, channel usage and other issues. Moreover, the ability to integrate Rainmaker with the company’s custom developed CRM system was vital to provide a “one-stop-shop” for reps.

 

BIAL needed not only a provider but also a true partner, committed to the project and willing to carve the way alongside BIAL. Agnitio seemed to be the best fit for the project. And it has proven to be.

 

This case study is worth reviewing if you’re interested in better understanding how a close collaboration with Agnitio can bring results. You'll see how working with digital content and technology enable pharma companies to provide valuable experiences while collecting data and analytics to improve market and customer understanding.

Read the case study on-screen right now or download as a PDF.

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Rainmaker release: More value at lower content cost with Rainmaker Remote

New from Rainmaker Remote: More value at lower content cost Presenting heavy PDF, Word or PowerPoint content in online meetings can be frustrating for presenters and participants alike. Often loading time is slow and content may not display correctly, if at all. Up to now, the answer to this sluggish performance was often an online… Continue Reading

Rainmaker Remote in action

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Content localization made easy

Content localization made easy Cumbersome or expensive content localization processes are common issues for global companies working within highly regulated environments. In the life sciences that might mean that the very best content – your e-detailer – isn’t updated as often or quickly as it should be, and you’re continually hindered in your ability to… Continue Reading

Rainmaker 1.8: User-friendly, compliant customer emails

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5 things to consider when moving from paper to digital detailing

5 things to consider when moving from paper to digital detailing Applying e-detailing to your customer interactions can improve your customer engagements (attention as well as satisfaction), and lead to improved commercial team performance. To help your sales and medical representatives, and doctors get the benefits – and avoid some potential pitfalls – here are… Continue Reading

Rainmaker on Windows 10: Ensure optimal Windows user experiences

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Rainmaker 1.7: New functionality for easier and faster medical-legal reviews

Rainmaker 1.7: New functionality for easier and faster medical-legal reviews Cooperation between brand teams and medical-legal is made even easier with Rainmaker’s latest release: Rainmaker 1.7. Now, interactive HTML presentations can be exported as PDFs that clearly explain all the functionality in a format that fits medical-legal workflows – enabling faster content reviews and approvals.… Continue Reading

Webinar: Virtual engagement with Rainmaker Remote

Webinar: Virtual engagement with Rainmaker Remote   With customer demands rising and face-to-face time diminishing, virtual engagement is showing to be one of the most promising ways to reach healthcare professionals and provide valuable information in a cost-effective way. So it is our pleasure to announce that we have upgraded our virtual engagement solution -… Continue Reading

Rainmaker: New Compliant Email Functionality

Rainmaker: New Compliant E-mail Functionality Sharing compliant information with HCPs just became easier. Rainmaker Multichannel has a new functionality that enables company representatives to increase the number of engagements with HCPs. Expand your multichannel HCP reach with fully-compliant emails by:  Using HCPs preferred communication channel Providing product information and educational support Keeping HCPs up to date on events… Continue Reading